The Golden Bay Hotel Batam, Batam ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Bengkong Laut ,Golden City,Bengkong Batam Indonesia, Batam, Indonesia

The Golden Bay Hotel Batam is situated on Batam Island, Indonesia, making it an ideal base for exploring the region. This hotel features modern amenities including a water park and multiple dining options. Guests benefit from a complimentary shuttle service, enhancing convenience during their stay. With its centrally located position, the hotel is close to shopping areas and local attractions.

Location

The hotel is conveniently located within a 15-minute drive of Grand Batam Mall and Nagoya Hill Mall. Batam Center Ferry Terminal is nearby, facilitating access to and from the island. The closest airport is Hang Nadim International Airport, approximately 12.5 miles away. Guests will find a variety of shopping and local attractions within easy reach.

Rooms

The hotel comprises 124 air-conditioned rooms equipped with LED televisions and complimentary Wi-Fi. Each room includes a private bathroom fitted with either a bathtub or shower, along with free toiletries and slippers. 24-hour room service is available, ensuring convenience for guests. Safety deposit boxes are provided for guest security.

Eat & Drink

Cheng Ho, the hotel's onsite restaurant, offers a diverse menu featuring American, Chinese, Indonesian, and Asian cuisine. Guests can enjoy dining options in buffet and à la carte formats. A coffee shop/cafe is also available for casual dining and refreshments. The bar/lounge allows guests to unwind with their favorite beverages.

Leisure & Business

The Golden Bay Hotel Batam provides recreational facilities including a water park, fishing, karaoke, and wellness services like massages. A business center caters to corporate travelers, while the hotel features a ballroom and wedding services for special events. Free Wi-Fi is available in public areas, and concierge services enhance the guest experience.

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Getting around

A list of all available modes of transport

City Center

Batam 2.5 mi

Airports

Hang Nadim (BTH) 9.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Stay

“The room I stayed in was impeccably clean and incredibly comfortable, truly worth the price.” view full review

Excellent Bathroom

“I really enjoyed the bathroom facilities, especially the hot water pressure which made for a refreshing shower experience.” view full review

Relaxing Amenities

“The spacious room had a lovely aroma, and I appreciated its cleanliness, along with the convenient proximity to entertainment options.” view full review

Exceptional Assistance

“A special shoutout to Yuli for going above and beyond to assist with our room change, making our stay much more comfortable.” view full review

General

Smoking allowed in designated areas
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Currency exchange
Coffee shop

Sports & Fitness

Hiking
Fishing

Guest Parking

Shared kitchen

Services

Free airport shuttle
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Spa & Leisure

Karaoke
Night club
Spa & wellness center
Massage

Self-catering

Shared kitchen

Location

Bengkong Laut ,Golden City,Bengkong Batam Indonesia, Batam, Indonesia

Map view

Bengkong Laut ,Golden City,Bengkong Batam Indonesia, Batam, Indonesia

City landmarks

Tanjung Buntung

Miniature House Indonesia

2100 ft

Mosque

Masjid Muhammad Cheng Hoo

2400 ft

Amusement & Theme Parks

Mega Wisata Ocarina Batam

1.4 mi

Unnamed Rd

Taman Pantai Golden Prawn

2100 ft

Tanjung Buntung

Monkey Beach Hut Sea Sport Centre

2200 ft

Jl. Bengkong Laut

Golden City Night Market

2200 ft

golden city

Belalang Adventure

3100 ft

Bengkong Laut

Batam Wake Park

4000 ft

Tanjung Buntung

Coastarina Beach

4800 ft

Mosque

Jabal Arafah Mosque

2.0 mi

Beach

Coastarina

1.5 mi

Sadai

Pantai Kampung Indonesia Ocarina

1.4 mi

Delta Spa & Health Club Batam

1.9 mi

Jl. Kuda Laut

Bukit Senyum

1.8 mi

Mall

Nagoya Hill

2.0 mi

Pagoda

Maha Vihara Duta Maitreya Monastery

2.2 mi

Pagoda

Tua Pek Kong Temple

2.3 mi

Teluk Tering

Welcome To Batam Monument

2.2 mi

Dora Sinaga

2.1 mi

Night club

No Name

2.2 mi

Jalan Harbour Bay

2.5 mi

Spa Center

GO Massage Batam

2.2 mi

Shopping Area

Nagoya IT Center

2.2 mi

Square

Port of Batam Centre

2.5 mi

Nagoya Citywalk blok Northwalk A no. 1

Funworld Nagoya Citywalk Batam

2.4 mi

Jalan Hang Lekiu KM. 4

Bale Bale Kampung Tua coast beach BakauSerip

2.4 mi

Nearby

Museums

The Illusion

1400 ft

Golden City

Batam Miniature House

1100 ft

Jalan Bengkong Sadai

Jembatan Sadai 1

1000 ft

Benkong Benkong,

Taman Mini Indonesia

1600 ft

Restaurants

Golden Prawn 933

600 ft

Jl. Bengkong Laut

Golden Prawn 555 Restaurant

400 ft

Restaurant

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

Friendly and accommodating staff

Good sea view

Murky and dusty rooms

Dining cleanliness issues

6.4/10

Nice

Rooms

6.2

Location

7.4

Service

7.4

Dining

5.4

Marc

United States of America, September 2024

6.0/10

I had a mixed experience at this hotel. The rooms were generally clean and comfortable, but I noticed an unpleasant smell which was a bit off-putting. The staff was friendly and warm, ready to assist, though they couldn't offer much in terms of local attractions. The location was decent for the places I wanted to visit, but not very convenient for shopping. Overall, it was decent value for the money despite some drawbacks, especially regarding breakfast options.

Rooms

7.0

The rooms were clean and comfortable, but there was an unpleasant smell.

Service

7.0

The staff was friendly and helpful, but they weren't able to provide advice on places of interest around the vicinity.

Location

6.0

The location was a bit far from shopping places, but it was fairly close to the attractions I wanted to visit.

Dining

5.0

Breakfast was not worth the price; I expected more variety and quality.

Facilities

6.0

Basic amenities were available, but nothing stood out as exceptional.

Eugene

United States of America, August 2024

7.4/10

I had a pleasant stay at this hotel, which was quite clean and comfortable. The staff was friendly and accommodating, but they struggled with providing information about local attractions. The location was great, close to Batam Wakepark and the ferry terminal, making it convenient for my travels. Dining options had room for improvement, but overall, it offered good value for money.

Rooms

8.0

The rooms were clean, comfortable, and had a really good atmosphere.

Service

7.0

The staff was friendly and tried their best to help, although they needed a bit more training to better assist foreign tourists.

Location

9.0

The location was excellent, very near to Batam Wakepark and the ferry terminal, making it easy to get around.

Dining

6.0

Dining was decent, with a variety of dishes available, although some elements could use improvement.

Facilities

7.0

Facilities were satisfactory, but nothing stood out as exceptional.

Chris

United States of America, July 2024

6.6/10

The hotel has a great location, though it’s a bit far from the main attractions; a quick Go Jek ride will take you to Nogoya for a reasonable price. The rooms felt a bit murky and dusty but offered some good sea views. The staff was extremely helpful and accommodating, making the stay much more pleasant. However, the dining experience left something to be desired, particularly with cleanliness in the dining area.

Rooms

6.0

The rooms felt murky and dusty, but I appreciated that they had good sea views.

Service

9.0

The staff was very friendly and accommodating; they truly deserve a pat on the back for their patience, especially with noisy families like mine.

Location

7.0

While the hotel is a bit far from the tourist camp, a Go Jek ride to Nogoya only costs me around Rp 15,000-20,000.

Dining

5.0

The dining experience was not that nice. The cleanliness could use improvement, as there was a bad smell in the toilet area that required staff intervention.

Facilities

6.0

The hotel offered a range of facilities, but I didn’t find them all to be as clean and well-maintained as I would have liked.

Friendly and accommodating staff

Murky and dusty rooms

Benjamin

United States of America, June 2024

7.0/10

The hotel is located a bit far from key attractions, but a Go Jek ride is quite affordable. The staff is really friendly and helpful, making our stay pleasant. However, the dining experience didn't meet expectations, and the rooms could use a little more attention. Overall, the hotel provides good value for money considering the amenities and services available.

Rooms

7.0

The rooms were clean, but I noticed they could have been tidied up a bit more during the stay. Overall, they were comfortable enough for our needs.

Service

9.0

The shuttle service was awesome and the staff was friendly, despite us being a bit noisy and demanding. They were accommodating and made us feel welcome.

Location

7.0

The location is a bit far from the food area, but there are street vendors and shops nearby, which is convenient. It's also super close to the Batam Ferry Terminal.

Dining

5.0

The dining options weren't that great, and I noticed a bit of an unpleasant smell in the bathroom area, which was disappointing. The cleanliness could use some work.

Facilities

7.0

The hotel had good facilities, but they could benefit from some improvements to enhance the overall experience.

Daniel

United States of America, May 2024

5.6/10

My stay at this hotel had its ups and downs. While the location was perfect for what I wanted to explore and the dining selection was decent for the price, the room conditions and the service left much to be desired. I faced issues like a stinky toilet, no air conditioning, and a bed that was uncomfortable, which made it hard to fully enjoy my trip.

Rooms

5.0

Unfortunately, the rooms were not up to par. The toilet had a foul odor even with no one occupying the room, and the air conditioning barely worked, leaving it murky and dusty. The bed was uncomfortable, making it really hard to get a good night's sleep.

Service

5.0

The staff was friendly, but they really need better training, especially when it comes to helping foreign tourists with local information. I noticed they couldn't provide any guidance on places of interest nearby.

Location

8.0

The location was quite convenient, with many street vendors and shops nearby that were just a few minutes' walk away. It was also close to the attractions I wanted to visit, which was a huge plus.

Dining

7.0

Dining was better than I expected, with lots of dishes to choose from for just SGD$12 each. The spread was decent, though it wasn't anything spectacular.

Facilities

5.0

The hotel had basic facilities, but nothing that stood out as impressive. It would be nice to see some improvements in overall amenities.