The Golden Bay Hotel Batam, Batam ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Bengkong Laut ,Golden City,Bengkong Batam Indonesia, Batam, Indonesia

The Golden Bay Hotel Batam is situated within a short drive from major shopping areas, making it a strategic choice for visitors to Batam Island. Notably, it boasts a comprehensive range of amenities, including a water park and a restaurant specializing in international cuisine. Guests can benefit from the convenience of a free shuttle service to and from the nearby Hang Nadim International Airport. The hotel combines comfort with accessible leisure and business facilities, catering to both travelers and leisure seekers.

Location

The hotel is conveniently located within 4 km of popular shopping destinations such as Nagoya Hill Shopping Mall and Grand Batam Mall. Nearby attractions include Taman Pantai Golden Prawn and Batam Wake Park, all within a short distance. For easy access, the hotel provides a complimentary shuttle service to Hang Nadim International Airport, which is approximately 20 km away.

Rooms

The hotel features 124 air-conditioned rooms equipped with modern amenities. Each room includes a private bathroom with complimentary toiletries and slippers. Notable perks include 24-hour room service and LED televisions for guest convenience. Guests can also take advantage of free WiFi access throughout the premises.

Eat & Drink

Cheng Ho, the hotel's onsite restaurant, serves a diverse menu with offerings from American to Asian cuisines. Guests can choose between buffet and à la carte options to suit their tastes. A bar/lounge provides a relaxed setting to enjoy drinks and unwind. Additionally, a shared kitchen is available for guests looking to prepare their meals.

Leisure & Business

The Golden Bay Hotel Batam offers a variety of recreational activities, including access to a water park, massage services, and karaoke. Business facilities such as a business center and dry cleaning/laundry services are also present. Guests can enjoy activities like fishing, further enhancing their leisure experience. A 24-hour front desk and concierge service ensure that guests' needs are promptly attended to.

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Getting around

A list of all available modes of transport

City Centre

Batam 4.1 km

Airports

Hang Nadim (BTH) 15.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Stay

“The room I stayed in was impeccably clean and incredibly comfortable, truly worth the price.” view full review

Excellent Bathroom

“I really enjoyed the bathroom facilities, especially the hot water pressure which made for a refreshing shower experience.” view full review

Relaxing Amenities

“The spacious room had a lovely aroma, and I appreciated its cleanliness, along with the convenient proximity to entertainment options.” view full review

Really good Assistance

“A special shoutout to Yuli for going above and beyond to assist with our room change, making our stay much more comfortable.” view full review

General

Smoking allowed in designated areas
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop

Sports & Fitness

Hiking
Fishing

Guest Parking

Shared kitchen

Services

Free airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Spa & Leisure

Karaoke
Night club
Spa & wellness centre
Massage

Self-catering

Shared kitchen

Location

Bengkong Laut ,Golden City,Bengkong Batam Indonesia, Batam, Indonesia

Map view

Bengkong Laut ,Golden City,Bengkong Batam Indonesia, Batam, Indonesia

City landmarks

Tanjung Buntung

Miniature House Indonesia

610 m

Mosque

Masjid Muhammad Cheng Hoo

720 m

Theme Park

Mega Wisata Ocarina Batam

2.3 km

Unnamed Rd

Taman Pantai Golden Prawn

630 m

Tanjung Buntung

Monkey Beach Hut Sea Sport Centre

650 m

Jl. Bengkong Laut

Golden City Night Market

660 m

golden city

Belalang Adventure

920 m

Bengkong Laut

Batam Wake Park

1.2 km

Tanjung Buntung

Coastarina Beach

1.5 km

Mosque

Jabal Arafah Mosque

3.2 km

Beach

Coastarina

2.4 km

Sadai

Pantai Kampung Indonesia Ocarina

2.2 km

Delta Spa & Health Club Batam

3.0 km

Jl. Kuda Laut

Bukit Senyum

3.0 km

Mall

Nagoya Hill

3.2 km

Pagoda

Maha Vihara Duta Maitreya Monastery

3.5 km

Pagoda

Tua Pek Kong Temple

3.8 km

Teluk Tering

Welcome To Batam Monument

3.6 km

Dora Sinaga

3.4 km

Night club

No Name

3.5 km

Jalan Harbour Bay

4.0 km

Spa Centre

GO Massage Batam

3.6 km

Shopping Area

Nagoya IT Center

3.6 km

Square

Alun Alun Batam Centre

4.1 km

Nagoya Citywalk blok Northwalk A no. 1

Funworld Nagoya Citywalk Batam

3.9 km

Jalan Hang Lekiu KM. 4

Bale Bale Kampung Tua coast beach BakauSerip

3.9 km

Nearby

Museum

The Illusion

420 m

Golden City

Batam Miniature House

320 m

Jalan Bengkong Sadai

Jembatan Sadai 1

300 m

Benkong Benkong,

Taman Mini Indonesia

480 m

Restaurants

Golden Prawn 933

170 m

Jl. Bengkong Laut

Golden Prawn 555 Restaurant

120 m

Restaurant

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

Friendly and accommodating staff

Good sea view

Murky and dusty rooms

Dining cleanliness issues

6.4/10

Nice

Rooms

6.2

Location

7.4

Service

7.4

Dining

5.4

Marc

United States, September 2024

6.0/10

I had a mixed experience at this hotel. The rooms were generally clean and comfortable, but I noticed an unpleasant smell which was a bit off-putting. The staff was friendly and warm, ready to assist, though they couldn't offer much in terms of local attractions. The location was decent for the places I wanted to visit, but not very convenient for shopping. Overall, it was decent value for the money despite some drawbacks, especially regarding breakfast options.

Rooms

7.0

The rooms were clean and comfortable, but there was an unpleasant smell.

Service

7.0

The staff was friendly and helpful, but they weren't able to provide advice on places of interest around the vicinity.

Location

6.0

The location was a bit far from shopping places, but it was fairly close to the attractions I wanted to visit.

Dining

5.0

Breakfast was not worth the price; I expected more variety and quality.

Facilities

6.0

Basic amenities were available, but nothing stood out as exceptional.

Eugene

United States, August 2024

7.4/10

I had a pleasant stay at this hotel, which was quite clean and comfortable. The staff was friendly and accommodating, but they struggled with providing information about local attractions. The location was great, close to Batam Wakepark and the ferry terminal, making it convenient for my travels. Dining options had room for improvement, but overall, it offered good value for money.

Rooms

8.0

The rooms were clean, comfortable, and had a really good atmosphere.

Service

7.0

The staff was friendly and tried their best to help, although they needed a bit more training to better assist foreign tourists.

Location

9.0

The location was excellent, very near to Batam Wakepark and the ferry terminal, making it easy to get around.

Dining

6.0

Dining was decent, with a variety of dishes available, although some elements could use improvement.

Facilities

7.0

Facilities were satisfactory, but nothing stood out as exceptional.

Chris

United States, July 2024

6.6/10

The hotel has a great location, though it’s a bit far from the main attractions; a quick Go Jek ride will take you to Nogoya for a reasonable price. The rooms felt a bit murky and dusty but offered some good sea views. The staff was extremely helpful and accommodating, making the stay much more pleasant. However, the dining experience left something to be desired, particularly with cleanliness in the dining area.

Rooms

6.0

The rooms felt murky and dusty, but I appreciated that they had good sea views.

Service

9.0

The staff was very friendly and accommodating; they truly deserve a pat on the back for their patience, especially with noisy families like mine.

Location

7.0

While the hotel is a bit far from the tourist camp, a Go Jek ride to Nogoya only costs me around Rp 15,000-20,000.

Dining

5.0

The dining experience was not that nice. The cleanliness could use improvement, as there was a bad smell in the toilet area that required staff intervention.

Facilities

6.0

The hotel offered a range of facilities, but I didn’t find them all to be as clean and well-maintained as I would have liked.

Friendly and accommodating staff

Murky and dusty rooms

Benjamin

United States, June 2024

7.0/10

The hotel is located a bit far from key attractions, but a Go Jek ride is quite affordable. The staff is really friendly and helpful, making our stay pleasant. However, the dining experience didn't meet expectations, and the rooms could use a little more attention. Overall, the hotel provides good value for money considering the amenities and services available.

Rooms

7.0

The rooms were clean, but I noticed they could have been tidied up a bit more during the stay. Overall, they were comfortable enough for our needs.

Service

9.0

The shuttle service was awesome and the staff was friendly, despite us being a bit noisy and demanding. They were accommodating and made us feel welcome.

Location

7.0

The location is a bit far from the food area, but there are street vendors and shops nearby, which is convenient. It's also super close to the Batam Ferry Terminal.

Dining

5.0

The dining options weren't that great, and I noticed a bit of an unpleasant smell in the bathroom area, which was disappointing. The cleanliness could use some work.

Facilities

7.0

The hotel had good facilities, but they could benefit from some improvements to enhance the overall experience.

Daniel

United States, May 2024

5.6/10

My stay at this hotel had its ups and downs. While the location was perfect for what I wanted to explore and the dining selection was decent for the price, the room conditions and the service left much to be desired. I faced issues like a stinky toilet, no air conditioning, and a bed that was uncomfortable, which made it hard to fully enjoy my trip.

Rooms

5.0

Unfortunately, the rooms were not up to par. The toilet had a foul odor even with no one occupying the room, and the air conditioning barely worked, leaving it murky and dusty. The bed was uncomfortable, making it really hard to get a good night's sleep.

Service

5.0

The staff was friendly, but they really need better training, especially when it comes to helping foreign tourists with local information. I noticed they couldn't provide any guidance on places of interest nearby.

Location

8.0

The location was quite convenient, with many street vendors and shops nearby that were just a few minutes' walk away. It was also close to the attractions I wanted to visit, which was a huge plus.

Dining

7.0

Dining was better than I expected, with lots of dishes to choose from for just SGD$12 each. The spread was decent, though it wasn't anything spectacular.

Facilities

5.0

The hotel had basic facilities, but nothing that stood out as impressive. It would be nice to see some improvements in overall amenities.